Leadership is often the key to the success or failure of organization in all contexts whether business, religious groups, Military, academic institutions etc. People everywhere are starving for leadership… starving to connect with leaders who are believable, trustworthy, and capable of actualizing constructive changes, who can transform the character of organizations and curtail the exploitation of people and natural resources, inequalities of educational and economic access, and stress from an impossible pursuit of happiness through unlimited desires and acquisitiveness In order to be a successful manager, one has to be an effective leader. The difference between a manager and a leader is that the manager stays at the back and pushes people into the system, while a leader stands in Continue reading
Modern Management Concepts
Blending Spiritual Values with Business
The root for value is valor, which means strength. Values are sources of strength because they give people the power to take action. Values are deep and emotional and often difficult to change. Values are the essence of any organization and philosophy for achieving success. Values provide employees with a sense of common direction and guidelines for day to day behavior. The first step in creating an atmosphere of common commitment is to invite the hearts and minds of employees to join the purpose of the organization. Shared missions, values and vision bring people together. They unite and provide the link between diverse people and activities. People who share values or vision are more likely to take responsibility; they are Continue reading
What is Value-Based Management?
Today’s work life has become so demanding, fast paced, stressful, ambiguous and chaotic due to our lifestyle that we are forced to seek Value-based answers and ways of achieving personal stability within. We have come to realize that our inner wisdom is the only source that will sustain our adaptation and stability in the long run. More specifically, it has to do with how we define ourselves, view the world, relate to others, and make ethical/ moral decisions. Introduction of spirituality in an organization culture will help employees desire, to integrate personal life values with professional life. What is Value-Based Management? Value management is distinct from other management approaches in way that it is simultaneously includes attributes which are not Continue reading
Spirituality and Management
In the recent past globalization has been a buzzword in most of the corporate houses. Looking dispassionately it is becoming imminent that globalization cannot be stopped in the world economy. This throws new challenges in managing the projects, people, production and market places. This need is pushing the leadership to adopt new approaches to utilize the time, human resources and the potential of the workforce. Many researchers in the field of Human Resources Development have found that spirituality is going to bring in such capabilities as the globalization process demands. Though spirituality in the life of human being is generations-old, it is being revisited with lot of conviction and confidence. We observe off and on that many successful leaders of Continue reading
Case Study of Global Knowledge: Technology as an Effective Ingredient of Customer Relationship Management (CRM)
Case Summary: Global Knowledge, a worldwide leader in IT education and enterprise training solutions, needed a solid and scalable platform for delivering its virtual classroom e-Learning training programs.  The company currently offers over 700 courses in 21 countries and in 13 languages every day for such leading companies as Cisco, Microsoft, Nortel, Oracle, Legato, Enterasys and Compaq in addition to a broad array of industry curriculum and certifications.  Over the last 2 years, Global Knowledge has begun offering a broad menu of these classes as instructor-led, virtual e-Learning courses but needed a technology platform to effectively address their customers’ virtual training needs around the world. Global Knowledge customers, located throughout the world, attend virtual classes through various connections Continue reading
The Technology Push for Knowledge Management
The concept of knowledge itself is not new, because the need and importance of knowledge has been the basis for the development of various cultures, philosophies and religions. What has really made it possible for people and even organizatins today to even contemplate harnessing knowledge energies for better management has been the rapid evolution in technology that we have seen over the last decades. The role of technology, particularly information technology in defining and revitalizing corporate strategy has evolved over the last forty years or so. In the 1960s and 70s, computers were confined to glass cabins and sometimes as departmental number crunches. Information strategy was always seen as something that would come in after the corporate strategy had been Continue reading