Introduction to Management Information Systems (MIS)

A management information system (MIS) can be defined as a system that:

  • Provides information to support managerial functions like planning, organizing, directing, controlling.
  • Collects information in a systematic and a routine manner which is in accordance with a well defined set of rules.
  • Includes files, hardware, software and operations research models of processing, storing, retrieving and transmitting information to the users.

A management information system (MIS) is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy.… Read the rest

Cross-cultural preperation in employee training programmes

“Cross-Cultural Preparation is the process of educating employees (and their families) who are given an assignment in a foreign country”.

Cross cultural preparation educates employees (expatriates) and their families who are to be sent to a foreign country To successful conduct business in the global marketplace, employees must understand the business practices and the cultural norms of difference countries.

Steps in cross-cultural preparation.

To prepare employees for cross-cultural assignments, companies need to provide cross-cultural training. Most U.S companies send employees overseas without any preparation. As a result, the number of employees who return home before completing their assignments is higher for u.s.… Read the rest

Factors influencing wage and salary structure of an organization

The wage policies of different organization vary some what. Marginal units pay the minimum necessary to attract the required number of kind of labor. Often, these units pay minimum wage rates required by labor legislation, and recruit marginal labor. At the other extreme, some units pay well about going rates in the labor market. They do so to attract and retain the highest caliber of labor force. Some managers believe in the economy of higher wages. They feel that, by paying high wages, they would attract better workers who will produce more than average worker in the industry. This greater production per employee means greater output per man hour.… Read the rest

Written Communication in Business

Need for Written Media of Communication

The old style of communication did not have public relation, advertising, technology and many aspects of modern day communication. They would converse almost daily and instruction was given verbally to people who worked together in an organization. Also the number of people working together in any organization was less and so they could easily inspect, direct and judge the work of the employees. But today, organizations have a team of qualified person to carry out assignments. These specialists and experts have to communicate their ideas to one another and also to the management. This flow of information is necessary to be maintained through written medial because of the complexity of all these activities.… Read the rest

Verbal Communication in Business

Meaning and Importance of Verbal Communication

Our spoken words have greater impact than that of the sword taken out of the scabbard. The speeches of famous leaders and revolutionaries have had the greatest impact on people resulting in movements and revolutions. The words can encourage the people to take over and complete the tasks beyond their ability. On the other hand, the worlds can dis-spirit and discourage the people from doing even their routine jobs. Oral communication is vital to human relationships in every business organization as well as social gatherings.

We talk to people for many purposes. We may talk in order to escape boredom, to get acquainted with a newcomer, to warn the person about his or her misbehavior, to suggest novel ideas to other people who work with us, to instruct others, and for a number of other purposes.… Read the rest

Vehicles for Upward and Downward Communication in Business

The following checklists of suggested vehicles for upward and downward communication can help to gauge an organization in performing well with respect to internal communication.

  1. General manager’s routine staff meeting with supervisors: In addition to production issues, these staff meetings should also include topics of interest to employees with respect to business developments, company affairs, and any other topics that and any other topics that should be communicated by supervisors to rank and file.
  2. General Manager’s routine meeting with non-supervisory employees: In addition to production issues, these meetings should emphasize issues that involve pay and benefits, problems, complaints, rumors, and questions.
… Read the rest
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