Key Performance Indicators (KPI) – Definition and Implementation
Meaning of Key Performance Indicators (KPI) Key Performance Indicators, abbreviated as KPI, are indicators that are used in an organization to define and measure company’s progress and how all operations are being carried out towards achievement of the already set goals by the organization. By Key performance indicators (KPI), the organization can judge its most critical aspects of organizational performance, and subsequently choose how to increase this performance. KPIs are non-financial, they are frequently measured, decided by the CEO and the higher-level management, require an understanding by the staff, provide responsibility, can significantly impact the organization, and have a positive effect on other measures. This comes in after an organization has laid down a well stated Mission and Vision. After that, goals are set whereby all the stakeholders in the organizational operations are involved. This is then followed by an analysis to see if these indicators are workable. This plays Continue reading