The Role of Emotional Intelligence in the Hiring Process
There are several types of jobs where emotional intelligence (EI) assessment could be effective in personnel selection. Moreover, high EI is necessary for highly demanding jobs. For instance, lawyers and file clerk, who face a lot of emotional labor during their day-to-day work, may fake their chances of securing a job position or use interpersonal interactions. However, such jobs as accountants and welders, which have little to no emotional labor, do not depend on emotional skills. HR professionals may not effectively measure or predict EI via testing methods. For instance, on the psychometric test for EI, it is impossible to predict EI as it is a measure of cognitive intelligence rather than EI. The use of practice employment tests is significant in improving recruitment and personnel selection outcomes for highly demanding job positions. Therefore, HR professionals who are ardent about using psychometric tests for EI may discover that they are Continue reading