The Deming Prize – Philosophy, Assessment Criteria, and Benefits

The Deming Prize, named after Dr. W. Edwards Deming, was established in 1951. To reconstruct Japan’s economy after WWII, the Japanese government encouraged the formation of industrial organizations. This initiative resulted in the formation of the Union of Japanese Scientists and Engineers (JUSE). JUSE gathered experts and executives from Japan’s key sectors to achieve this goal by exchanging best practices for quality improvement. Dr. Deming was named an expert by JUSE to educate and coach executives, engineers, and academics in the industrial sector on quality control following his commissioning by the United States Army to help with Japan’s postwar enumeration. His strategies were extensively adopted, culminating in greater production, enhanced quality, and cost savings. As a result of the worldwide awareness of the excellent quality attributed to Japanese goods, demand increased. Deming’s Philosophy The award recognizes achievement in comprehensive quality management and is given to people or organizations who effectively Continue reading

Critical Thinking in Business

Critical thinking is one of the most important skills required in making various decisions that pertain to business, management, relationships, and every other aspect of life. Many definitions have been ascribed to critical thinking by various scholars. Generally, critical thinking refers to the capacity to form thoughts clearly and logically. It encompasses the ability to undertake reflective and self-regulating thinking. Watson-Glaser defined critical thinking as a combination of attitudes, skills, and knowledge. It is purposeful, independent judgment, which brings about interpretation, analysis, assessment, and conclusion, in addition to rationalization of the abstract, evidential, practical, or background reflection at which that decision is based. Critical thinking is pegged on the assumptions that the quality thinking of an individual impacts on their quality of life and secondly, every individual can continually learn how to improve their quality of thinking. Critical thinking skills enable one to appreciate the rational connections involving ideas and Continue reading

Case Study of Starbucks: Influence of Service Quality on Customer Satisfaction

Starbucks Company is a multinational corporation found across the globe, providing high-quality coffee products to its customers worldwide. The organization is an American company whose capital is located in Seattle in Washington DC. The company is very successful and ranks as the best provider of coffee worldwide. This is attributed to how it invented the best experience for customers that transformed their thinking about coffee shops, making them want to use more coffee in their daily lives. The company brags about a very competitive advantage over the rest of the coffee providers across the world. Its brand is regarded as the best, with most coffee drinkers choosing to purchase from Starbucks compared to other providers. The service operations functions for Starbucks are numerous, ranging from the strategic location, quality management, proper management of inventory, and quality designs for services and goods. Service quality management is verifying that the core operations Continue reading

Top Trading Motivation Quotes to Keep You Focused on Success

Trading in financial markets is not just about numbers and charts—it also requires a strong mindset. Prices go up and down, and even experienced traders face challenges. Staying motivated and disciplined is key to handling these ups and downs. Many platforms provide essential tools and resources to enhance your trading experience. Check out the Exness Go 2025 guide by Traders Union to discover how it can support your trading journey. Learning from successful investors can give traders the confidence to stay focused and keep going. In this article, we’ll look at some powerful trading motivation quotes and the lessons they teach. Why trading motivation matters for long-term success Maintaining motivation is essential for long-term success in trading. Financial markets are inherently unpredictable, with periods of volatility, uncertainty, and loss. Traders who stay motivated are better equipped to navigate challenges, stick to their strategies, and improve over time. One of the Continue reading

Comparison of Different Economic Systems

Any system that involves the mechanism for production, distribution and exchange of goods apart from consumption of the goods and services within the different entities can be classified as an Economic System. The various kinds of economic systems and their classifications broadly follow the methods by which means of ownership are established. Thus, the mode of ownership of capital leads to the different kinds of economic systems in vogue. This article focuses on three types of economic systems, such as market, command, and mixed economy. It compares and contrasts these types in terms of the role of the government in their functioning, property and land ownership, mechanisms of price formation, division of labor, and income distribution. Market Economy vs. Command Economy A market economy can be described as an economic system where the production means are largely privately owned and aimed at profit and the process of capital accumulation. In Continue reading

Customer Involvement in New Product/Service Development

Organizations today are constantly facing increasing global competition in the marketplace that demands more frequent innovation of goods and services that are of a high quality. The challenge such organizations face is to be more customer focused, responsive to their needs and provide goods and services that are cost effective. This can be achieved by value delivery and creation where value delivery entails order fulfilment by ensuring the flow of materials, products and services through production and distribution while value creation entails new product or service development activities that identify the customer’s needs in the form of new products or services. The new product development process is a series of interdependent and often overlapping stages during which a new product or service is brought from the idea generation stage, business or technical assessment, product or service conceptualization, product engineering and design, to the readiness stage for production or manufacturing. As the Continue reading