Case Study on Business Ethics: Holiday Cheer or Ethical Dilemma?

Williams had joined Star Corporation, one of the leading consumer electronics company, only a few days back as the Purchase Manager and he was going through the employees conduct manual. He was attracted by the clause, prohibiting acceptance of gifts by the employees of the purchase department. It read as follows: “Purchase department employees shall not accept gifts from vendors. This is to ensure that no vendor is given any special treatment and the employees work only in the best interest of the firm at all times. Any deviation from the above would be dealt with severely and could mean dismissal from the firm.” Williams remembered his experience with his previous firm, Maple Corporation, where he had worked from 2000 for six years as purchase head prior to joining the Star Corporation. It was only six months since he was with the Maples when it was New Year. With the Continue reading

ERP Process

Enterprise Resource Planning software offers you many modules which are tightly integrated with each other. The modules handle all functions related to engineering, Sales, planning, materials, manufacturing, finance, HR etc. Multiple locations can be seamlessly integrated into a single ERP System. Process is nothing but a systematic flow of work done. Process management is defined as the collection of activities corresponding to the planning and observing the effectiveness of a certain business process. This is true to ERP process too. ERP implementation some times calls for cultural changes in the enterprise. Typically ERP process has the following stages. Strategic planning, Readiness assessment, Vendor assessment and selection, Plan for Implementation, Implementation and post Implementation Assessment. Strategic Plan is to define the need and to provide the rationale for the implementation of Enterprise Resource Planning systems. This first step of ERP process some times is the most difficult and may take few Continue reading

Assuring Quality in the Product Development Process

A venture isn’t fruitful in light of the fact that it has been finished on schedule and inside a spending plan. There is one other factor that is basic to progress: quality. Regardless of how rapidly and inexpensively a task is finished, partners won’t be upbeat if the nature of the item or administration doesn’t live up to their desires. Along these lines, one significant technique to follow and examine the nature of the task and ensure it meets the necessities of the clients is Quality affirmation. QA according to ISO 9000 is characterized as “a component of value the executives concentrated on giving certainty that quality prerequisites will be satisfied”. This deformity counteractive action in quality confirmation contrasts unpretentiously from imperfection recognition and dismissal in quality control and has been alluded to as a move left since it centers around quality prior all the while. The expressions “quality affirmation” Continue reading

Pricing Concept in Marketing Management

Price is one of the important variables in the marketing mix. Its importance has increased substantially over the years because of the environmental factors like recession, intensity in inter- firm rivalry and the customer becoming more aware of alternatives. Firms also have to educate customers on what to look for in the product & many of the buyers today use sophisticated methods in collecting information on suppliers just as the latter do. In order to arrive at the most acceptable price level, the marketer needs to have information on the three C’s– customers, competition & firm’s cost structure. It should be able to use this information to achieve its goals. In the contemporary market environment characterized by increasing inter—firm rivalry, low or no government intervention in corporate decisions, improvements in communications & media and a growing concern to retain wholesalers & retailers to market the firm’s products, pricing decisions appear Continue reading

Inflation in India – Causes, Measurement, Problems and Counter Measures

Knowing Inflation By inflation one generally means rise in prices. To be more correct inflation is persistent rise in the general price level rather than a once-for-all rise in it, while deflation is persistent falling price. A situation is described as inflationary when either the prices or the supply of money are rising, but in practice both will rise together. These days economies of all countries whether underdeveloped, developing as well developed suffers from inflation. Inflation or persistent rising prices are major problem today in world. Because of many reasons, first, the rate of inflation these years are much high than experienced earlier periods. Second, Inflation in these years coexists with high rate of unemployment, which is a new phenomenon and made it difficult to control inflation. An inflationary situation is where there is ‘too much money chasing too few goods’. As products/services are scarce in relation to the money Continue reading

Organizational Reflection

A successful organization can be described as thinking and seeing organization. Such organizations are characterized by high levels of information flow and awareness among all its members. The availability of information improves the awareness and understanding of organizational weaknesses, strengths, threats and opportunities. The organization members are also able to understand the history and strategic future plans for their organization as well as full awareness of the resources within the organization and the changing competitor environment. On the other hand, a thinking organization is an understanding organization that has a well stipulated vision, mission, objectives and the business environment that are well understood by all the stakeholders. Many organizational businesses collapse because they lack both foresight and hind sight necessary for understanding the current position of the organization. In ensuring an organization adopts the thinking and seeing style, reflection must become a part of the organizational practices and culture. Reflection Continue reading