Business Communication

As the term suggests, business communication includes all communication that occurs in a business context. A knowledge of business communication presupposes an understanding of both business and communication.

Grapevine Communication

Meaning of Grapevine Communication

Grapevine is an informal communication network, which ignores formal channels of communication and spreads rumors and gossips at all levels of the business organization. Although every business-organization has its formal channels of communication, the informal channel of communication called grapevine also operates in it. It can be easily found that a large portion of the communication in almost every business house is not formal or pre-planned. The employees communicate through informal channels as they do their jobs. It is neither pre-planned nor deliberately motivated by the management. It is neither written nor documented or recorded. Therefore, it refers to any communication that takes place outside the prescribed and pre-planned channels of formal business communication.… Read the rest

Abey Francis

Tools for Effective Communication

The important  tools for effective communication are reflective listening, identifying nonverbal cues, and responding with understanding and using effective problem solving techniques. Thus, these techniques of communication are useful to increase your personal effectiveness at home, at work, in the community, in relationships, and with yourself. Opening up yourself to your feelings and the feelings of others requires practice.

All forms of life upon the planet Earth were granted one great and wondrous gift: the gift of communication. Instead of being forced to exist in solitude, this gift allows interaction, a sharing of feelings. Humans are especially fortunate because they have developed many ways to use their gift.… Read the rest

Abey Francis

Non-Verbal Communication – Meaning and Types

Non-verbal communication or most commonly known as body language is the unspoken language of the body which is shown through our bodies to show our true intentions and hints of our feelings to the people whom we are conversing with. When we are conversing with others verbally our bodies simultaneously give out and receive signals which are transmitted by our bodies. This signal’s consists of the gestures we make, how we sit, the intonation and speed of how we talk, the distance we stand when talking and the amount of eye-contact we make while conversing. All this transmits vital non-verbal messages of oneself to another.… Read the rest

Abey Francis

Importance of Communication

Communication in its simplest sense involve two or more persons who come together to share, to dialogue and to commune, or just to be together for a festival or family gathering. Dreaming, talking with someone, arguing in a discussion, speaking in public, reading a newspaper, watching TV etc. are all different kinds of communication that we are engaged in every day. Communication is thus not so much an act or even a process but rather social and cultural ‘togetherness’. Communication can be with oneself, god, and nature and with the people in our environment. Interaction, interchange, transaction, dialogue, sharing, communion, and commonness are ideas that crop up in any attempt to define the term communication.… Read the rest

Abey Francis

Relationship Between Verbal and Non-Verbal Communication

The communication process made of  a message being sent and perceived by the others. The message may be verbal or non-verbal. Communication means talking, making friends, interacting with people, having relationships either private life relationships or work related. Communicating with others is essential in leading a normal life. We all communicate in our own way but we need to learn how to do it effectively. Communication has two types, there is verbal communication and non-verbal communication.

The verbal is includes oral communication mean that through words and writing. Verbal communication is divided into written and oral communication. The oral communication refers to speaking words in the communication process.… Read the rest

Abey Francis

The Importance of Non-Verbal Communication

Non-verbal communication refers to all those messages excluding spoken words. Those messages are body language such as gesture, facial expressions, eye contact and body posture. For instance, smile on our friends face on seeing us, before they utter even a greeting word, when we go to meet them after long time indicates that he or she is happy to see us.

Touch is another cue of non-verbal communications. It helps in indicating a person’s feelings or expressions, closeness, and illustrates characteristics of that person. A firm and stiff handshake or warm and lovely hug signify obviously different than a loose one.… Read the rest

Abey Francis