“A training need exists when an employee lacks the knowledge or skill to perform an assigned task satisfactorily. It arises when there is a variation between what the employee is expected to do on the job and what the actual job performance is.”
To pinpoint the range of training needs and define their content, the HR department uses different approaches to needs assessment.
1. Survey:
- Survey the potential trainees to identify specific topics about which they want to learn more.
- It suggests that trainees are more likely to be receptive to the resulting programs when they are viewed as relevant.