Introduction to Knowledge Management Systems (KMS)

The aim of every organisation is to achieve its set goals and objectives as well as secure competitive advantage over its competitors. However, these cannot be achieved or actualized if staff or workers act independently and do not share ideas. Today, prominent businesses are becoming more aware that the knowledge of their employees is one of their primary assets. Sometimes organisational decisions cannot be effectively made with information alone; there is need for knowledge application. An effective knowledge management system can give a company the competitive edge it needs to be successful, and, for that reason, knowledge management projects should be high priority.… Read the rest

What is System Software?

System software consists of programs that manage and support a computer system and its information processing activities. These programs serve as a vital software interface between computer system hardware and the application programs of end users.

  • System management programs. Programs that manage the hardware, software, network, and data resources of the computer system during its execution of the various information processing jobs of users. Examples of important system management programs are operating systems, network management programs, database management systems, and system utilities.
  • System development programs. Programs that help users develop information system programs and procedures and prepare user programs for computer processing.
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Types of Information Systems

Conceptually, information systems in the real world can be classified in several different ways. For example, several types of information systems can be classified conceptually as either operations or management information systems.

1. Operations Support Systems

Information systems have always been needed to process data generated by, and used in, business operations. Such operations support systems produce a variety of information products for internal and external use. However, they do not emphasize producing the specific information products that can best be sued by managers. Further processing by management information systems is usually required. The role of a business firm’s operations support systems is to efficiently process business transactions, control industrial processes, support enterprise communications and collaboration, and update corporate databases.… Read the rest

The Focus of Business Process Reengineering (BPR) on the Current Issues in Business

The existing system in the organization is totally reexamined and radically modified for incorporating the latest technology. This process of change for the betterment of the organization is called as Business process reengineering. With Business process being reengineered, the organizations have to change the workflow and business procedures for efficiency in the organization. Latest software are used and accordingly the business procedures are modified, so that documents are worked upon more easily and efficiently. This is called as workflow management.

Business process reengineering is a major innovation changing the way organizations conduct their business. Such changes are often necessary for profitability or even survival.… Read the rest

Introduction to E-Business

Due to Internet capabilities and web technology, traditional business organization definition has undergone a change where scope of the enterprise now includes other company locations, business partners, customers and vendors. It has no geographic boundaries as it can extend its operations where Internet works. All this is possible due to Internet and web moving traditional paper driven organization to information driven Internet enabled E-business enterprise. E-business enterprise is open twenty-four hours, and being independent, managers, vendors, customers transact business any time from anywhere. Internet capabilities have given E-business enterprise a cutting edge capability advantage to increase the business value. It has opened new channels of business as buying and selling can be done on Internet.… Read the rest

Introduction to Management Information Systems (MIS)

A management information system (MIS) can be defined as a system that:

  • Provides information to support managerial functions like planning, organizing, directing, controlling.
  • Collects information in a systematic and a routine manner which is in accordance with a well defined set of rules.
  • Includes files, hardware, software and operations research models of processing, storing, retrieving and transmitting information to the users.

A management information system (MIS) is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy.… Read the rest