General Management Articles

Use of Reinforcement Theory to Overcome the Restraining Forces of Change

People refuse to new changes brought in the work environment due to many reasons of insecurity, uncertainty, etc. thus they do not accept the change and stand against it. Here we are trying to use reinforcement theory to achieve our objective. Restraining forces as the forces that make change more difficult. Restraining forces are those factors that resist change to occur; few examples are lack of skill and knowledge, antagonism between the employees and the manager, poor job description.

There are many forces that restrain to a change in the work environment such as:

  • Uncertainty regarding change.
  • Fear of the unknown.
… Read the rest
Abey Francis

Role of Leadership and Culture in Promoting Innovation and Creativity

Organizational culture is a very important factor that affects the innovation and the creativity of an organization. Google for example, wouldn’t be so successful in technological innovation without its excellent organizational culture that gives the opportunity to its employees to work hard and innovate. Leadership has also a strong effect on the organizational culture of a company. A good leader must encourage, motivate and inspire his employees to be more creative and innovative. When Steve Jobs left from Apple, the organizational culture of the company was no longer the same and Apple failed to maintain its great success.

Leadership and The Example of Apple

Leadership is defined as a persons ability to anticipate, envision, maintain flexibility, think strategically and work with others to initiate changes that will create a viable future for the organization.… Read the rest

Abey Francis

Concept of Decisions and Decision Making Process in Crisis Management

External and Internal business environment have effects on business operations and various strategic decisions taken by organizations. If organizations are not aware about the change in business environment or if they fail to predict the change, it may create crisis for the organization. Decisions and decision-making process has important role in crisis management
approach.

According to Ducker “A decision is a judgment and choice between alternatives. It is rarely a choice between what is right or wrong, at best it is a choice between “almost right” and “probably wrong”- but more often choice between two courses of actions neither of which is probably more nearly right than the other”

Decision-making is a dynamic process, a complex search of information, alternatives and choices.… Read the rest

Abey Francis

Leadership and Management – Differences

A manager may be a leader, a manager may not be a leader, but a leader may emerge who is not a manager. This saying shows that roles of manager and leader not to be connected at all. However, for a business to be effective, managers must learn how to become leaders by developing effective leadership skills. A leader means a person that holds a dominant or superior position within its field, and is able to exercise a high degree of control or influence over others. A leader is one who has followers. Followers follow leaders because they are influenced by the leader’s personality and share belief in the leader’s visions, goals and values.… Read the rest

Abey Francis

Major Challenges Faced by Today’s Managers

Business environment is changing drastically in today’s corporate world. In early years of current management era manager were suppose to work exclusively with equipment’s, data and systems; performing traditional tasks. But scenario of management responsibilities has been changed significantly and today’s manger faces issues like cross training, personnel management, interdepartmental communication and widening job scope. Globalization is shaping and re-shaping business environment, resulting in increase of competitors, demand of new sourcing strategies and facing new markets with new demands.

Irregular flow of information often subject to quantitatively strong fluctuations, controlling the flow of information is necessary otherwise these fluctuations can become detrimental.… Read the rest

Abey Francis

Knowledge Management Systems: Conditions for Success

Certain factors or concerns also need to be considered in order to make this firm’s investment in Knowledge Management Systems (KMS) worthwhile. There is need for a major transformation in organisational culture to create desire to share, (give and receive). When there is organisational culture barrier, people tend to hoard their knowledge. One of the reasons why employees don’t share knowledge is the belief that knowledge is power and that hoarding it guarantees job security. Employees also tend to believe that there is no credit for knowledge sharing or won’t be able to own it anymore if they share. There might also not be time for knowledge sharing or afraid of making mistakes or being reprimanded.… Read the rest

Abey Francis