Group Insurance

Under the  Group Insurance Scheme, the principle involved is more or less same as in the case of Life Insurance but  the scheme is taken for a group of persons employed in an undertaking. In this scheme, the contract of life  insurance can be summed up as an undertaking to pay specified amounts of money on the happening of  certain contingencies in exchange for a previously agreed series of payments called premiums. This  contract is between an employer and the Insurance Company and the contingencies where the death of  employee in service or on survival to the retirement date. In the latter event the employer would possibly  want some pension to be given for the post retirement life time of the employee.… Read the rest

Types of Life Insurance Claims

Claims Management Department

The claims department is one of the key departments in an insurance company. The claims department has the following functions to perform:

  • To provide the customers of insurance and reinsurance companies with high quality of service. This role gives a long-term edge to the company and hence is referred to as the strategic role.
  • To monitor the claims and see that whether the benefits of insurance exceed the costs of claims. This role is referred to as the cost-monitoring role of the claims department.
  • To see that the expectations of the customers are met with regard to speed, manner and efficiency of the service.
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Life Insurance Corporation of India (LIC)

The Life Insurance Corporation (LIC) was established in India with a view to provide an insurance cover against various risks in life. A monolith then, the corporation, enjoyed a monopoly status and became synonymous with life insurance. Its main asset is its staff strength of 1.24 lakh employees and 2,048 branches and over six lakh agency force.

LIC has hundred divisional offices and has established extensive training facilities at all levels. At the apex, is the Management Development Institute, seven Zonal Training Centers and 35 Sales Training Centers. LIC of India is one of India’s leading financial institutions, offering complete financial solutions that encompass every sphere of life.… Read the rest

Life Insurance – Definition, Need and Benefits

Human life is subject to risks of death and disability due to natural and accidental causes. When human life is lost or a person is disabled permanently or temporarily, there is a loss of income to the household. The family is put to hardship. Sometimes, survival itself is at stake for the dependents. Risks are unpredictable. Death/disability may occur when one least expects it. An individual can protect himself or herself against such contingencies through life insurance.

Though Human life cannot be valued, a monetary sum could be determined which is based on loss of income in future years. Hence in life insurance, the Sum Assured (or the amount guaranteed to be paid in the event of a loss) is by way of a ‘benefit’ in the case of life insurance.… Read the rest

System of Insurance Claims Management

Basis of Claims Management

Claims management means and includes all the managerial decisions and processes concerning the settlement and payment of claims in accordance with the terms of insurance contract. It includes carrying out the entire claims process with a particular emphasis on monitoring and lowering the claims costs. The important elements of claims management are claims preparation, claims philosophy, claims processing and claims settlement.

The claims philosophy is defined as procedure or specified approach to settle the claims. It contains the claims management principles and also claims handling methods and procedures. The claims philosophy includes the preparation of guidelines regarding the receipt of claims from the insurers or claimants, analysis of the claims, consideration of the possible decision on the particular issues and disputes, evaluating the impact of the claims cost and expenses, relation of claims to the consumer satisfaction, monitoring the claim payment and improving the efficiency of the claims settlement and payment systems and avoiding unnecessary disputes of claims.… Read the rest

Claims in Insurance and Claims Management

Claims in Insurance

Definition of claims: Claim is a right of insured to receive the amount secured under the policy of insurance contract promised by Insurer.

An insurance claim is the actual application for benefits provided by an insurance company. Policy holders must first file an insurance claim before any money can be disbursed to the hospital or repair shop or other contracted service. The insurance company may or may not approve the claim, based on their own assessment of the circumstances. Individuals who take out home, life, health, or automobile insurance policies must maintain regular payments called premiums to the insurers.… Read the rest