Knowledge-Sharing Dilemmas in Organizations

Information being exchanged amongst the workers of an organisation is a system that has been an essential constituent of the procedure of knowledge management. With the introduction of the contemporary information and communications technology within corporations, it has become very convenient and has also become a valuable support function to make such exchanges possible by reducing the obstructions of time and distance. On the other hand, those corporations that have invested in technologies of this kind are frequently faced with the complications of inducing the workers to utilize the purpose of those technologies in order to communicate their knowledge and perceptions. The knowledge share/hoard predicament is a socio-psychological behavior aspect that describes that employees feel the need to not share information or organisational knowledge that they posses because it may eventually harm their own status within the organisation or by sharing knowledge may therefore provide a competitive advantage to their colleagues, over them. Since organisational knowledge is a collective resource employees may make use of it without actually contributing towards developing or increasing it. However, sharing or hoarding knowledge does have their own results which may be in a positive or a negative manner. Individuals usually hoard knowledge when they feel that sharing that knowledge would eventually result in a decrease of their power or status within the corporation because of the very fact that they have shared their distinctive wisdom with the rest of the workforce.

While assessing the various forms of beneficial public problems, there have been certain suggestions of particular interventions that may be implemented by corporations in order to facilitate the organization to promote the required social dynamics which would eventually boost the all-encompassing concept of sharing knowledge and information within the corporation and its employees.… Read the rest

Knowledge Management Cycle

In today’s business scenario where there is lot of competition, only source of lasting is Knowledge. It is argued that knowledge management is a necessity due to changes in the environment such as increasing globalization of competition, speed of information and knowledge aging, dynamics of both product and process innovations, and competition through buyer markets. Knowledge management promises to help companies to be faster, more efficient, or more innovative than the competition. Also, the term ‘‘management” implies that knowledge management deals with the interactions between the organization and the environment and the ability of the organization to react and act

Various researchers then gave the various definitions on Knowledge Management and still it’s the buzzword today. Knowledge management is the process through which we can manage human centered assets efficiently and effectively. The function of knowledge management is to guard and grow knowledge owned by individuals, and where possible, transfer the asset into a form where it can be more readily shared by other employees in the company. KM refers to activities aimed at enhancing knowledge processing. These activities are interventions designed to affect how knowledge processing is done. The tools, techniques, and strategies to retain, analyze, organize, improve, and share business expertise. Knowledge management promotes an integrated approach to identifying, capturing, retrieving, sharing and evaluating enterprise information assets. These information assets may include database, policies, procedures and documents and as well as uncaptured tacit expertise and experience stored in the heads of individual workers.

Knowledge management is the information having some intent that can be interpreted and made available.… Read the rest

The Technology Push for Knowledge Management

The concept of knowledge itself is not new, because the need and importance of knowledge has been the basis for the development of various cultures, philosophies and religions. What has really made it possible for people and even organizatins today to even contemplate harnessing knowledge energies for better management has been the rapid evolution in technology that we have seen over the last decades.

The role of technology, particularly information technology in defining and revitalizing corporate strategy has evolved over the last forty years or so. In the 1960s and 70s, computers were confined to glass cabins and sometimes as departmental number crunches. Information strategy was always seen as something that would come in after the corporate strategy had been defined. It was only with the introduction of the personal computer in the early 1980s and the subsequent spread of the networking phenomenon that changed the role of information technology from being a passive consequence of corporate strategy to a pre-requisite to the development of strategy. The pull factors exerted on the corporation by its external environment are compounded by the push given by rapid advances in information technology, particularly in the area of intro-organization and inter-organization communications.

This push, largely driven by the rapid proliferation of the Internet and the usage of associated Internet technologies within corporations in the form of intranets and extranets has resulted in the emergence new paradigms of business. A case in point is amazon.com, the virtual bookstore that has caught the fancy of shoppers and stock market analysts alike and zoomed to a revenue run rate of a billion dollars and a market capitalization many times that, this company has proved that the traditional model of business is slowly but surely giving way to new methods of planning and developing business opportunities that will change the face of marketing strategy in the new millennium.… Read the rest

Approaches to Knowledge Management Practice

There are two fundamental approaches to knowledge management practice, tacit and explicit approaches. The approach of tacit knowledge accents understanding the individuals king of knowledge in an organisation make the people to transfer knowledge within the organisation, the people managing the key as knowledge carriers and creators. The approach of explicit knowledge explains marches for express knowledge applied by one person, the pattern of organisation approaches for invention of new knowledge, and including information systems (development of systems) to distribute and express knowledge within the organisation. The comparative merits and demerits of both tacit and explicit approaches to knowledge Management are explained here.

Tacit Knowledge Approach

The tacit knowledge approaches have some outstanding features is staple impression that knowledge is about personal knowledge in creation and unmanageable to deduce from the heads of single person. In all organisations tacit knowledge consists in an large amount ruins on the head of single person. An individual functioning from the site of knowledge inherently not public and remains large amount of tacit, this approach holds the public exposure of knowledge could be achieved by the transfer of people as ‘knowledge carriers’ from one part of an organisation to another people. By learning knowledge in the organisation happens when the single person come all to gather below condition that recommend others to spread their ideas and to make them to grow the inner sights all to gather that will give a way to create some new ideas. In an organisation, the collection knowledge is considered as a carrier of each and every individual who gather the information.… Read the rest

Tacit Knowledge versus Explicit Knowledge

Knowledge is an capability or a ability acquire the man through the understanding. To manage this knowledge human implements the process called Knowledge management. Knowledge management is the targeted skillful and effective interaction movements in knowledge. In other words, the knowledge management is not only the managing of knowledge, but its an process of managing the organisation with a detail focus on knowledge. It is central resources that accept us to function intelligently. Knowledge management is also the transformation to other clear appearances such as traditions, technologies, books and practices within organisation of all kinds and in society in general.

Procedural knowledge that carries the way of related process and action performed. Declarative knowledge is also prescribed as knowledge of knowing (something) or ‘know what’. Procedural knowledge also prescribed as process knowledge or ‘know-how’. The procedural and declaration of knowledge is used to build the structure on knowledge base. And it may create the aware of the knowledge and can express it. This results in difference between tacit an explicit knowledge.

Tacit Knowledge

Tacit Knowledge means integral to the entirety of a person’s consciousness. It is acquired largely through association with other people, and it requires joint or shared activities to be imparted from one to another. Concept of Tacit knowledge is introduced by the Hungarian philosopher-chemist Michael Polanyi in his book Tacit Dimensions also called the informal knowledge. TACIT, that which, although not articulated, is understood from the nature, or from the provision of law.

The Tacit knowledge collection of all those things that we know well how to do but do not know how to explain that.… Read the rest

The Knowledge Management Life Cycle

Nowadays, most of organizations realize that the important of managing knowledge effectively. For doing so, they need to be always able to identify, generate, acquire, diffuse and capture the most valuable benefits of knowledge that sets up a strategic advantage to themselves. It also needs to have the ability to differentiate the information, which is digitizable, and true knowledge assets, which can only exist with in the context of an intelligent system. To be able to clearly understand the requirements for effectively implement knowledge management processes in the workplace, we may discuss the knowledge life cycle and strategies in each stages of the cycle.

Knowledge Management Life Cycle

Knowledge has a life cycle. New knowledge is born as uncertainty thing, and it form into shape as it is tested, matures through implementation in reality, is diffused to a growing user, and finally becomes broadly understood and recognize as common practice. The knowledge can process through four stages of knowledge life cycle: creation, mobilization, diffusion and commoditization.

1. Creation

In this initial state of knowledge formation, people cannot define or understand completely the idea or emerging knowledge, even for the person who proposes it due to the perplexing nature of knowledge creation. Knowledge creation with respect to its commercial viability can be tested at the early stage of the life-cycle. A nurturing business environment that is open to new ideas and adaptable to changes is necessitated for creativity and experimentation. In order to create that culture, adjustments must be made in the following areas:

  1. Informal Knowledge System: Management must grant level of access, rewards and options to grant the employees the privileges and responsibilities to experiment, and open access to training programs and conferences in order to develop knowledge effectively.
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