According to the name bureaucracy theory was evolved by the German sociologist Max Weber (1864-1920). The principle of bureaucracy is based upon hierarchy of authority and web of rules and relations. It visualizes a machine model of organisation characterized by impersonal control over human beings.
Characteristics of Principle of Bureaucracy- A well-defined hierarchy of authority with clear lines of authority and control and responsibility concentrated at the top of the hierarchy.
- A high degree of specialization.
- A division of work based on functional departmentalization.
- A system of rules covering the rights and duties of employees.
- A definite system of procedures for dealing with the work situation and “rationally” coordinating activities.