Cross Cultural Decision Making – Programmed and Non-Programmed Decision Making
It is becoming quite apparent that businesses, big and small, need to understand how decision making affects their entire operations. When making decisions, managers in organizations apply either a programmed or a non programmed decision making process. Both processes are affected by the culture of the society in which the decision is being made. For example, mangers in countries with relatively low tolerance for ambiguity, such as Japan and Germany, avoid non programmed decisions as making. Operating manuals in organizations in these cultures tend to be relatively thick. In contrast, mangers in countries with relatively high tolerance for ambiguity, such as the United States and Norway, seek responsibility for non-programmed decision making. The secrets of effective decision making lie in the balance between rational and intuitive thought. The following strategies provide a useful framework for making effective decision. Determine the problem and identify the goals to be accomplished by your Continue reading