Blending Spiritual Values with Business

The root for value is valor, which means strength. Values are sources of strength because they give people the power to take action. Values are deep and emotional and often difficult to change. Values are the essence of any organization and philosophy for achieving success. Values provide employees with a sense of common direction and guidelines for day to day behavior. The first step in creating an atmosphere of common commitment is to invite the hearts and minds of employees to join the purpose of the organization. Shared missions, values and vision bring people together. They unite and provide the link between diverse people and activities.… Read the rest

What is Value-Based Management?

Today’s work life has become so demanding, fast paced, stressful, ambiguous and chaotic due to our lifestyle that we are forced to seek Value-based answers and ways of achieving personal stability within. We have come to realize that our inner wisdom is the only source that will sustain our adaptation and stability in the long run. More specifically, it has to do with how we define ourselves, view the world, relate to others, and make ethical/ moral decisions. Introduction of spirituality in an organization culture will help employees desire, to integrate personal life values with professional life.

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Spirituality and Management

In the recent past globalization has been a buzzword in most of the corporate houses. Looking dispassionately it is becoming imminent that globalization cannot be stopped in the world economy. This throws new challenges in managing the projects, people, production and market places. This need is pushing the leadership to adopt new approaches to utilize the time, human resources and the potential of the workforce. Many researchers in the field of Human Resources Development have found that spirituality is going to bring in such capabilities as the globalization process demands. Though spirituality in the life of human being is generations-old, it is being revisited with lot of conviction and confidence.… Read the rest

Case Study of Global Knowledge: Technology as an Effective Ingredient of Customer Relationship Management (CRM)

Case Summary:

Global Knowledge, a worldwide leader in IT education and enterprise training solutions, needed a solid and scalable platform for delivering its virtual classroom e-Learning training programs.   The company currently offers over 700 courses in 21 countries and in 13 languages every day for such leading companies as Cisco, Microsoft, Nortel, Oracle, Legato, Enterasys and Compaq in addition to a broad array of industry curriculum and certifications.   Over the last 2 years, Global Knowledge has begun offering a broad menu of these classes as instructor-led, virtual e-Learning courses but needed a technology platform to effectively address their customers’ virtual training needs around the world.… Read the rest

The Technology Push for Knowledge Management

The concept of knowledge itself is not new, because the need and importance of knowledge has been the basis for the development of various cultures, philosophies and religions. What has really made it possible for people and even organizatins today to even contemplate harnessing knowledge energies for better management has been the rapid evolution in technology that we have seen over the last decades.

The role of technology, particularly information technology in defining and revitalizing corporate strategy has evolved over the last forty years or so. In the 1960s and 70s, computers were confined to glass cabins and sometimes as departmental number crunches.… Read the rest

Approaches to Knowledge Management Practice

There are two fundamental approaches to knowledge management practice, tacit and explicit approaches.  The approach of tacit knowledge accents understanding the individuals king of knowledge in an organisation make the people to transfer knowledge within the organisation, the people managing the key as knowledge carriers and creators. The approach of explicit knowledge explains marches for express knowledge applied by one person, the pattern of organisation approaches for invention of new knowledge, and including information systems (development of systems) to distribute and express knowledge within the organisation. The comparative merits and demerits of both tacit and explicit approaches to knowledge Management are explained here.… Read the rest