Organizational Health – Concept, Dimensions, and Characteristics

Management Concepts

Organizational Health Approach – Building a Strong Workplace

Modern Management Concepts

Participative Management – Workers Participation in Management

Human Resource Management

Case Study on Entrepreneurship: Larry Page

Business Analysis

The Boundaryless Career: Modern Contemperory Perspective on Career

Human Resource Management

Export Financing Programmes Provided by EXIM Bank India

EXIM INDIA offers a range of financing programs that match the menu of Exim Banks of the industrialized countries. However, the Bank is atypical in the universe of Exim Banks in that it has over the years evolved, so as to anticipate and meet the special needs of a developing country. The Bank provides competitive finance at various stages of the export cycle covering: EXIM INDIA operates a wide range of financing and promotional programs. The Bank finances exports of Indian machinery, manufactured goods, and consultancy and technology services on deferred payment terms. EXIM INDIA also seeks to co finance projects with global and regional development agencies to assist Indian exporters in their efforts to participate in such overseas projects. The Bank is involved in promotion of two-way technology transfer through the outward flow of investment in Indian joint ventures overseas and foreign direct investment flow into India. EXIM INDIA Continue reading

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International Financial Markets

International financial markets provide links connecting the financial markets of each country and independent markets external to the authority of any one country. The heart of the international financial market is being governed by the currency market where the foreign currency is denominated by the international trade and investment. Hence the purchase of goods and services is preceded by the purchase of currency. The following are the reasons given for the enormous growth in the trading of foreign currency: Deregulation of international capital flows – Without the major government restrictions, itis extremely simple to move the currencies and capital around the globe. Gain in technology and transaction cost efficiency — The advancements in technologyis not only taking place in the distribution of information, in addition to the performance of exchange or trading. This has resulted greatly to the capacity of individuals on these markets to accomplish instantaneous arbitrage. Market upswings Continue reading

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Service Failure and Recovery

Service Failures Even with the best   service organizations, failures can just happen — they may be due to the service not available when promised, it may be delivered late or too slowly (some times too fast??), the outcome may be incorrect or poorly executed, or employees may be rude or uncaring. All these types of service failures bring about negative experiences. If left unfixed they can result in customers leaving, telling others about the negative experiences or even challenging through consumer courts. Research has shown that resolving the problems effectively has a strong impact on the customer satisfaction, loyalty, and bottom-line performance. Customers who experience service failures, but are ultimately satisfied based on recovery efforts by the firm, will be more loyal. The Recovery Paradox It is suggested that customers who are dissatisfied, but experience a high level of excellent service recovery, may be more satisfied and more likely Continue reading

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Role of Clearing and Forwarding (C&F) Agents in Exports

Shipping is the most commonly used method of  dispatching  goods to a foreign country. Under shipment, one shall cover all the procedural aspects from the time the product meant for export leaves the factory site till it is loaded on board the ship and the relevant documents are collected from the shipping company. Since the type of work involved is somewhat  specialized   it is usually entrusted to the clearing and forwarding agents. This section focus on role of clearing and  forwarding agents in export assignment. 1. Customs Formalities Goods can be shipped out of India only after obtaining the customs clearance. To obtain the customs clearance, the clearing and forwarding agent should submit a shipping bill in the prescribed form. The shipping bill is to be prepared in quadruplicate. The shipping bills should be accompanied by the following documents. Contract with the overseas buyer in original. Invoice for the Continue reading

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Case Study of Avon: From Direct Selling to Direct Marketing

For years, Avon lady was a fixture in American  neighborhoods.  Selling door-to-door built Avon into the world’s largest manufacturer  of beauty products. Avon operates in 135 countries and besides  the cosmetics it also sells jewelry, home furnishings, and babycare  products. Avon pioneered the idea of hiring housewives for  direct selling cosmetics in the neighbourhood. But in 1980s, as  millions of women began to work outside the home, the cosmetics  maker’s pool of customers and sales representatives dwindled,  and its sales faltered. By 1985, its profits were half what they had  been in 1979. Consumer research showed that many women thought Avon’s make-up was  “stodgy,” its gifts products overpriced, and its jewelry old-fashioned. So the  company created a more contemporary line of jewelry, lowered the prices of  its giftware to offer more items under $15, and expanded its lipstick and nail  polish colours. On the selling side, recruiting sales people had Continue reading

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PESTEL Analysis of Skoda Company

The two cyclists, who were known as Vaclav Laurin and Vaclav Klement, are considered as the founders of Skoda Company. The two cyclists were used to design and produce their own bicycles and eventually it was established as Skoda. In 1925, Skoda was established in Czechoslovakia and gradually, it was expanded towards Eastern Europe by producing cars, farm ploughs, and aero planes other than bicycles. Skoda has to cope with hard times in company history such as war, economic problems and also the changes in the political environment. While the Skoda is grown up internationally, there was a requirement of a strong foreign partner. By, 1990 Volkswagen AG had dominated by joining Skoda. Volkswagen AG is known as the leading car manufacturer in Europe by manufacturing variety of branded products such as Volkswagen, Skoda, and Audi. PESTEL Analysis of Skoda Company The macro environment consist of factors which are lying Continue reading

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