The idea of value creation is to capitalise on what, as an organisation, you already possess. The organisation may be a business, a school, a corporation, a government department — anywhere, in fact, where the main asset of the company is the people within it.
Establishing value creation as a way of life for both managers and workers can help define the role of each more precisely, whilst simultaneously making both feel more integrated and involved within the day to day running of a place of work. Making everyone within an organisation feel that they are more than just ‘cogs in a wheel’ establishes a new feeling of unity and cooperation in organisations and can be a great asset in moving a company or other organisation forward because if everyone feels that they are part of the decision-making process then carrying out the aftermath of those decisions is more likely to be successful. In the modern business world, then, it makes sense to learn how value creation can be implemented.
So What is Value Creation?
Value creation, aligned with value based management, is the amalgamation of established organisational principles such as planning, performance, management and communication, with the fundamental principle that all members of an organisation have an important role to play in all aspects of the running of the organisation. Of course, this must be handled extremely carefully because management techniques are not dispensed with in the implementation of value creation, they are adapted to it. Therefore, the first thing to look at when considering the implementation of a policy of value creation, which has proved itself to be both financially and personally beneficial, is to consider how this alters the role of the manager.
Implementing Value Creation
It has been established that in order to implement successful value creation, senior management has to be fully committed to the project. This means that the role of the manager in the implementation of value creation is crucial.
The successful manager as defined within the terms of value creation needs to possess the following qualities:
- They must show themselves to be committed to the idea of value creation in both words and actions
- They must communicate clearly and comprehensively how they envisage the entire organisation assimilating the concept of value creation
- They must demonstrate flexibility in order to accommodate value creation but must also maintain a strong focus for the workforce
- They must show how they see value creation as beneficial to the entire organisation.
When implementing value creation, ensure not only that the entire management team is committed to the idea of value creation but that they are seen to be so. Integrating value creation requires that a new approach be adopted by management in key areas such as:
- Performance measurement
When implementing value management, all of the above need to be rethought so that the workforce is engaged in the process from top to bottom. What you are aiming to do in all of these key areas is to shift the emphasis from ‘manager’ to ‘owner’ as conceptualized throughout the organisation: in short, everyone needs to feel that they are an important, valid and vital member of the team.
Value creation succeeds or fails on the idea that every single member of an organisation is involved with it. Therefore, the main thrust when initiating value creation is to convey the idea that separation is an outmoded idea.
Making Value Creation Permanent
After the initial enthusiasm, especially by senior management, towards value creation as an ethos, research has shown that it is all too easy for organisations to slip back into previous ‘management versus workforce’ divisions. This destroys any progress made during the implementation process and also any accompanying successes achieved at that time. Even if there is only a partial retrenchment, the cracks will quickly spread and the whole edifice collapse, perhaps creating more fragmentation than before the implementation of a policy of value creation.
This means that once implemented, value creation must be maintained. Everyone within the company thus needs to be aware of the importance of their role within it and how they can make any worries or concerns known as value creation becomes a way of life as natural as breathing. Make each person aware that their role in value creation is ongoing and that if they feel the organisation is regressing, they have channels via which they can make their feelings known.
Some Final Points on Value Creation
- Make it plain from the start that senior management is committed to the idea of value creation for the good of the whole organisation.
- Ensure that management make their commitment obvious to the workforce by deeds as well as words.
- Ensure that the ethos of value creation is reflected in the key organisational principles of the company, such as budgeting, planning, performance measurement and training: it must come to seem to be a way of life.
- Make sure that once implemented, value creation remains constant and that each and every member of the company feels involved at every single stage.
- Try to ensure that the idea of value creation is fully embraced by each and every member of the team and that everyone feels like an owner not a worker.
- Embrace the idea of value creation not just as a way of getting more from employees in terms of profit but also in terms of morale. When a person feels valued, it is a proven fact that they are a greater asset to the organisation of which they are a part.
- When this is extended, via the ethos of value creation, to involve the individual members of a team with the decision making and goals of the team as a whole, the success of the organisation increases too. Thus, the successful organisation of the future needs to embrace the idea of value creation with enthusiasm.