Accounts Receivable Management

Meaning of Accounts Receivables

When goods and services are sold under an agreement permitting the customer to pay for them at a later date, the amount due from the customer is recorded as accounts receivables; So, receivables are assets accounts representing amounts owed to the firm as a result of the credit sale of goods and services in the ordinary course of business. The value of these claims is carried on to the assets side of the balance sheet under titles such as accounts receivable, trade receivables or customer receivables. This term can be defined as “debt owed to the firm by customers arising from sale of goods or services in ordinary course of business.”

Accounts Receivable Management

According to Robert N. Anthony, “Accounts receivables are amounts owed to the business enterprise, usually by its customers. Sometimes it is broken down into trade accounts receivables; the former refers to amounts owed by customers, and the latter refers to amounts owed by employees and others”.

Generally, when a concern does not receive cash payment in respect of ordinary sale of its products or services immediately in order to allow them a reasonable period of time to pay for the goods they have received. The firm is said to have granted trade credit. Trade credit thus, gives rise to certain receivables or book debts expected to be collected by the firm in the near future. In other words, sale of goods on credit converts finished goods of a selling firm into receivables or book debts, on their maturity these receivables are realized and cash  is generated.

The customer who represent the firm’s claim or assets, from whom receivables or book-debts are to be collected in the near future, are known as debtors or trade debtors. A receivable originally comes into existence at the very instance when the sale is affected. But the funds generated as a result of these ales can be of no use until the receivables are actually collected in the normal course of the business. Receivables may be represented by acceptance; bills or notes and the like due from others at an assignable date in the due course of the business. As sale of goods is a contract, receivables too get affected in accordance with the law of contract e.g. Both the parties (buyer and seller) must have the capacity to contract, proper consideration and mutual assent must be present to pass the title of goods and above all contract of sale to be enforceable must be in writing. Moreover, extensive care is needed to be exercised for differentiating true sales form what may appear to be as sales like bailment, sales contracts, consignments etc.

Receivables, as are forms of investment in any enterprise manufacturing and selling goods on credit basis, large sums of funds are tied up in trade debtors. Hence, a great deal of careful analysis and proper management is exercised for effective and efficient accounts receivable management  to ensure a positive contribution towards increase in turnover and profits.

Purpose of Accounts Receivable Management

The basic purpose of  accounts  receivable management is to determine effective credit policy that increases the efficiency of  firm’s  credit and collection department and contributes to the maximization of value of the firm. The specific purposes of receivable management are as follows:

  1. To evaluate the creditworthiness of customers before granting or extending the credit.
  2. To minimize the cost of investment in receivables.
  3. To minimize the possible bad debt losses.
  4. To formulate the credit terms in such a way that results into maximization of sales revenue and still maintaining minimum investment in receivables.
  5. To minimize the cost of running credit and collection department.
  6. To maintain a trade off between costs and benefits associated to credit policy.

Controlling  Accounts Receivables

The investments in accounts receivable should be within accepted level. To achieve this, control measures are needed so that when actuals fall outside the prescribed range, corrective actions can be taken. In controlling accounts receivables certain techniques are adopted. Three such techniques are described below. These are: Debtors turnover ratio, Debtors velocity and Age of debtors.

  1. Debtors Turnover Ratio (DTR) refers to ratio of sales to accounts receivable (Sundry debtors plus bills receivables). The accounts receivable may be closing figure, or average of year beginning and year-end figures or average of monthly opening and closing figures. An acceptable range for the ratio be fixed. Say a DTR of 5 to 6 times is fixed as ideal. When the actual ratio is within this band, it is all right. If the actual DTR is less than 5, it means more money’s locked up in accounts receivables. Either sales have slumped relative to size of debtors, or debtors have risen relative to sales. If the ratio exceeds the upper band, it means customers promptly pay willingly or by out offeree. However, if more sales can be booked through relaxation should be considered.
  2. Debtor’s velocity refers to how many days’ sales are outstanding with the customers. This is given by: Accounts receivables/Per day credit sales. In fact, debtors’ velocity indicates the average collection period (ACP). If the ACP is hovering around the credit period allowed, every thing is fine. If it exceeds the credit period allowed, it signals snag in our collection, or unattractiveness of cash discount allowed, which should be corrected. If ACP is less than credit period allowed, it can be considered as good, but behind it a very stingent collection policy or very liberal cash discount facility might be there. The exact cause and the desirability of its continuation needs to be examined. Debtors’ velocity can be computed by: Number of working days in the year/DTR.
  3. Age of debtors refers how long debts are outstanding. Say 10% of accounts receivable is 6 months old, 15% is 5 months old, 25% is 4 months old, 25% is 3 months old, 15% is 2 months old and 10% is 1 month old. The average   age of debtors comes to: ΣWiAi, Where Wi is proportion and Ai is age in months. = .6 + .75 + 1.00 + .75 + .3 + .1 = 3.5 months. An ideal breakup of accounts receivables can be established and actual position is monitored accordingly. The ideal average age and actual average age on accounts receivables can be compared and control is exercised and accounts receivables.

Roles of The Credit Manager

Investment in account receivable of any firm depends on how much it sells in credit and how long it takes for collection of receivables. Efficiency of accounts receivable management is judged against its capacity to expand sales and profitability with reasonable investment in receivables. The credit manager is expected to play a significant role for this purpose. The roles of credit manager in accounts receivable management are as follows:

1. Setting Up Credit Standards and Terms

The credit manager has to set up credit standards to grant the credit. Credit standard refers to the minimum criteria for the extension of credit to customers. The credit standards set by the credit manager may vary from firm to firm. It may be loose or tight as per the condition of the firm. The credit manager should set such a standard, which minimizes the bad debt expenses and increases firm’s profitability. Having determined the credit standard, the credit manager should also fix the credit terms. The credit terms include, credit period, discount, if any, for early payment and discount period. The length of credit period has significant impact on the cost of investment in accounts receivables. Longer credit period increases both cost of investment in account receivables and bad debt losses. Therefore, the credit manager may offer cash discount to stimulate customers for early payment.

2. Credit Analysis and Evaluation

Another important role to be played by credit manager is to analyze and evaluate very carefully the credit proposals. Any credit proposal involves some sort of risk and profitability. If not analyzed well, a good customer may be misclassified as a poor credit risk customer and a bad customer as a good credit risk customer.

3. Credit Granting Decision

Once creditworthiness of a customer is analyzed and evaluated on the basis of available information, the credit manager should decide upon whether to grant credit or not. This depends on the result obtained from credit evaluation. Credit granting decision involves certain degree of risk. This risk is perhaps the risk of default. When credit is granted the credit manager either receives the payment in some future date or does not receive at all. If customers pay, firm is benefited by the amount equal to difference between sales revenue and cost. If customers do not pay than amount equal to cost of sales will have to be sacrificed, which otherwise would have been eliminated by refusing credit. Considering these profitabilities, the credit manager make credit-granting decision.

4. Controlling Account Receivables

Once credit is granted to customers, the role of credit manager becomes more important and challenging because the risk of default and cost of investment in account receivables begins with credit granting decision. Therefore, the credit manager should monitor and control accounts receivables periodically. Monitoring and controlling of account receivables involves different techniques, such as preparation of aging schedule, collection matrix and schedule of day’s sales outstanding. The credit manager, on the basis of these techniques, should look at the receivable positions and compare it with the past position. If any customer is found to be stretching out the payment, the credit manager should make collection efforts through sending letter, telephone calls, emails, personal visit or legal action against default customers.

 

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